Clinical Support Specialist

Job Locations US-AL-Birmingham
Position Type
Regular Full-Time




Affinity Hospice is actively looking for a Clinical Support Specialist-LPN who is passionate about giving exceptional care to our hospice patients. Affinity Hospice is one of the fastest growing, privately held hospice organizations in the country. We are passionate about patient and family care. We believe the care we provide truly matters. This is an excellent opportunity to join a nationally recognized team. 


  1. Paid 4 PTO weeks in the first year. 
  2. Paid Mileage
  3. Health and Dental Insurance
  4. Employee Assistance Program
  5.  Internal Company Advancement
  6. Free end of life training 
  7. Tuition reimbursement for qualified team members.
  8. 401K


Clinical Support Specialist - Job Functions


  • Manages all daily clinical records functions including establishing and implementing clinical records
  • Ensures clinical record systems are maintained in compliance with state, federal and ACHC regulations
  • Maintains comprehensive working knowledge of state, federal, and ACHC documentation regulations and serves as a resource for appropriate organization personnel
  • Protects all clinical records through the establishment and implementation of control procedures for all open and closed records
  • Protects the confidentiality of patient and organization information through effective controls and direct supervision of clinical records
  • Forwards copies of clinical records to authorized users according to policy
  • Completes an administrative record audit following patient discharge and forwards the record to the Clinical Director for clinical audit
  • Monitors aged unsigned physician orders and submits second and third requests for signed orders to overdue physicians, calls or visits the offices of seriously overdue physicians

*All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


Clinical Support Specialist- Job Qualifications


  • Must be able to concentrate and use reasoning skills and good judgment
  • Must be able to communicate and function in an interdisciplinary team
  • Must practice regular and dependable attendance per company policy and procedure
  • Must have valid driver's license and auto liability insurance
  • Must have knowledge of governmental regulations and JCAHO standards (if applicable)
  • Must have at least three (3) years experience in clinical records management, preferably in hospice care operations.
  • Information Systems knowledge required
  • Demonstrated ability to supervise and direct clerical personnel knowledge of corporate business management, governmental regulations, and ACHC standard.
  • Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities 

Environmental and Working Conditions

Works in office environment. Sits, stands, bends, lifts, and moves intermittently during working hours. Subject to frequent interruptions. May work beyond normal working hours. Attends and participates in continuing education programs


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